Optimize IT Infrastructure
Upgrade hardware and fine-tune network settings for better performance and automate tasks and integrate tools to streamline workflows.
Online monitoring IT ticket process
Install a camera, set up a new POS system, configure printers, manage data backups, establish wired and wireless connections, and other technological needs you may have.
First Diagnostics & Survey onsite
First Diagnostics & Survey onsite ( IT Level 1 – 25 devices maximum), click here for more details (*only available on annual plans)
Create Ticket
Login an create ticket IT support, attach files and send.
Tech Assignment
The available technician for your project is selected.
Processing Support
After, your ticket is beginning process to resolve the solution of your request.
Support Solved
At this point your ticket is already done and the task or project was finished.